Privacy Policy

To help you find a compatible life partner, Lovila collects the following personal information when you register and use the platform:

• Full Name
• Gender
• Date of Birth
• Mobile Number
• Email address
• City & State
• Religion
• Caste (optional)
• Education
• Occupation
• Income (optional)
• Lifestyle Preferences
• Family Details
• Partner Preferences
• Compatibility Questionnaire Answers
• Photos
• Aadhaar Card for verification
• Payment Details
• Device & Browser Information

Your information is used only for the following purposes:

• Identity verification and account safety
• Compatibility matching and match suggestions
• Improving the Lovila platform and experience
• Providing customer support
• Preventing fraud, abuse and security incidents

Aadhaar images and verification documents are stored securely in access-controlled storage and are accessible only to authorised Lovila administrators for verification purposes. They are never shown to other members or shared publicly.

Lovila does not sell your personal information to anyone. Limited profile information is shown only to members you have been matched with, once both sides have accepted the match.

We use encryption in transit, role-based access controls and strict staff access policies to protect your data. No system is perfectly secure, but we work continuously to safeguard it.

You may request deletion of your account and personal data at any time by writing to us at lovila.support@gmail.com. We will remove your profile and associated data, subject to legal retention obligations.

We may update this Privacy Policy from time to time. Material changes will be communicated on this page or via email.